1. Introduction
These terms govern your use of the Landed Houses website. By using our website, you accept these terms in full. If you disagree with any part of them, you must not use our website.
Landed Houses is run by Landed Houses Ltd, a company incorporated and registered in England and Wales with company number 16527211. References to “we”, “our” and “us” in these terms mean Landed Houses Ltd.
2. Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
3. Licence to use the website
You may view, download for caching purposes only and print pages from the website for your own personal use, subject to the restrictions below. You must not: (a) republish material from this website (including republication on another website); (b) sell, rent or otherwise sub-license material from the website; (c) show any material from the website in public; (d) redistribute material from this website.
4. Limitations of warranties and liability
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
5. Property bookings
5.1. We hope that you can find a perfect property to suit the needs of your next group holiday.
5.2. We are not property agents and we do not manage the booking process. Our platform is simply a forum in which you can search for properties offered for holiday letting.
5.3. Once you have found the right property, you should contact the property owner directly to finalise the booking. In no circumstances will we become a party to the contract between you and the property owner.
5.4. You will be able to contact the property owner by completing the contact form on our platform, which will send an e-mail to the property owner. The property owner will receive your name, telephone number, details of your group size and type, proposed dates of booking, and any other message or information which you choose to include in your message. Your enquiry, and any replies between you and the property owner, are sent through a Landed Houses forwarding address, so neither of you needs to share your own e-mail address unless you choose to. By completing the contact form you will be consenting to us sharing these details with the property owner, as described in our privacy policy.
5.5. Please note that submitting a contact form does not constitute a confirmed booking, and you will need to liaise with the property owner in order to finalise the booking.
5.6. It is your responsibility to ensure that you read any terms and conditions of the booking which are put forward by the property owner before confirming the booking and making any payment.
5.7. Payments for the booking will be made to the property owner directly and we will have no involvement with the financial transaction.
5.8. We will have no involvement in relation to any cancellations or requests for refunds, and it is your responsibility to liaise with the property owner regarding any such matters. Cancellation and refund policies will usually be set out in the property owner’s terms and conditions and we urge you to read those carefully before placing your booking.
5.9. Where the property owner is a property manager or managing agent, they may be entitled to a commission on any bookings they secure. We have no involvement in any such arrangement, which is a commercial arrangement between the owner of the property and their agents and managers.
6. Cybercrime
6.1. Any enquiries you make in respect of a property will be forwarded through a Landed Houses forwarding address to the e-mail address the property owner has registered with us and linked to their account.
6.2. Cyber-criminals may try to intercept e-mail communications between you and property owners. We accept no liability if any e-mail sent through our platform, including through our forwarding addresses, is intercepted or otherwise mis-directed before it reaches the property owner.
6.3. Before making any payment to a property owner, we strongly urge you to satisfy yourself that you are dealing with the genuine property owner, for example by verifying your booking over the telephone.
6.4. If you have any concerns that a property owner’s e-mail address has been compromised or intercepted, please let us know immediately.
6.5. In the event that a property owner becomes aware that their e-mail address has been compromised, they will let you know directly. We will also ensure that, as soon as reasonably practicable, property details relating to that property owner are suspended from our platform until the issue has been resolved. However, we accept no liability in this regard.
7. Our liability
Our liability to you in relation to the use of our website or under or in connection with these terms, whether in contract, tort (including negligence) or otherwise, will be limited as follows: (a) to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature; (b) we will not be liable for any consequential, indirect or special loss or damage; (c) we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.
8. Variation
We may revise these terms from time to time. The revised terms will apply to the use of our website from the date they are published on our website. Please check this page regularly to ensure you are familiar with the current version.
9. Entire agreement
These terms, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
10. Law and jurisdiction
These terms will be governed by and construed in accordance with English law, and any disputes relating to them will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
11. Our details
Landed Houses Ltd, 124 City Road, London, EC1V 2NX. Company number 16527211. You can contact us using the contact form on this website.
Additional terms for house owners and managers who advertise on Landed Houses
Landed Houses membership entitles your property to a listing on our website, www.landedhouses.co.uk. A listing will enable visitors to our website to view information about your property and, should they wish, proceed to your website and/or contact you directly. The precise format of the listing may change over time as the site evolves, however the aim is always to present information in the clearest possible manner.
You are responsible for maintaining the accuracy of the information that describes your property, including any photographs. It is incumbent upon you to periodically check the information for inaccuracies and no liability is accepted on the part of Landed Houses. No liability is accepted to either website users or members.
Membership is monthly or annual, as shown on your invoice, and renews automatically at the end of each period. Landed Houses may change membership prices from time to time, and the price that applies is the one shown on your invoice. Where you pay by Direct Debit, payments are collected by our payment provider, GoCardless, which emails you the amount and date before each payment. Monthly invoices are usually sent on the day of payment, and annual invoices shortly before payment is due. You can cancel at any time before your next payment and your membership will not renew.
Pro-rata membership fee refunds will only be given where Landed Houses fails to make your listing publicly available within 48 hours of being notified of a system error. In the event of system abuse, inappropriate content being displayed on a listing or the poor treatment of Landed Houses guests, we reserve the right to cancel membership without notice or refund.
By submitting payment for membership, these terms are fully accepted.