Gloucestershire
Cheltenham Chase, Cheltenham, GL52 6PN
Weekends
£5,900 - £9,000
Full Weeks
£8,000 - £14,200
Secluded behind double wooden gates, Cheltenham Chase is a touch of Californian-style living, nestled in the heart of one of the UK’s most charming towns.
Step into the bright hallway and admire the stylish open tread staircase ahead, before the enticing, spacious modern kitchen catches your eye. Gather your guests around the vast central island as you plan meals, outings, or just figuring out who’s sleeping where.
From this central ‘hub’ you can gaze out at the alfresco dining area on the terrace, marvel at the imposing T shaped dining table (yes, all your guests can comfortably fit come meal times). The kitchen table becomes a magnet for those seeking coffee and carbs the next morning.
When you’re not exploring Cheltenham’s many charms, the Chase is suitably fitted out with a wealth of chilling out and kicking back choices.
Sleeping arrangements
Amenities
Please see the key features below. If stag and hen parties are not listed then the property is sadly not suitable for them.
House Facts
Situated close to the local cricket club, for any fans of the sport.
Reviews
Denise Glover
Once I finally confirmed everything the day went well, food was great, massage was wonderful and the people in the spa area were lovely. Would recommend and return
ravi tester
Following on from my review of the Marriott Chase hotel where we stayed, the spa experience is part of the hotel complex. This again was a mixed bag. First the good bits... We had asked for a back and face massage, both Becky and Natalie who gave the treatments at the end of a long day were outstanding. My wife has been a masseur for several years, so knows a good massage when she gets one. I cannot make any meaningful comments because being married to someone who gives massage means you never get one. After massaging all day, coming home and being asked for a neck or back rub is often greeted with expletives! But for a completely amateur viewpoint, it felt really good, and while my wife was chatting with the girls about oils and hot mittens (?) I just lay there on the hot bed and enjoyed the massage. Now the less than great bits... The place was in need of a refresh, it was starting to look a bit run down and tatty. The small pool was heavily chlorinated, and in a small space was a bit tough on the eyes. The sauna and OK, we didn't try the steam room. The hot tub took a while and a few questions to discover the unmarked button to turn it on. The gym was empty when we went in, but was getting busier as the evening wore on and people dropped in after work. The three star vote might seem a bit harsh, as we did get a five star massage, but overall, our experience of the place in totality, justified the lowish score. If this was a school report, it is definitely a case of "could do better".
j j
We were part of the large group of 50+ people ( boundless) who booked our half board break. The break was for 4 nights. The hotel on the whole was of a good standard, and staff were generally very good and polite and friendly. The swimming pool and gym were both adequate and clean and I used these facilities every day. Our room was a good size with 2 chairs, kettle, iron fridge and safe.However there were a few big teething issues. Our first problem arose when we tried to book the 4 night break as other guests had done and were promptly informed they we could only stay 3 nights. We decided to book the 3 night break in any case. On arrival there had been a planned power cut, from 0800 to 1600hrs. No one informed us about this when we enquired about our booking several times before arrival. This meant we were unable to have any hot or cold drinks in the bar, and the bathroom was in the dark. As this was a planned power cut surely this should have been communicated to hotle guests prior to arrival!? The hotel reservation had been made in my friend's name so the hotel had his credit card details. I decided to Pay in full for the 3 nights. Later we were informed that we could stay the extra night as there was no reason why this wasn't offered to us We welcomed this. So I was aware that I would need to pay for the extra day. On day 3 after we had our dinner at about 2100 hrs I enquired about the meal for the following night and was informed by staff at hotel reception that they and restaurant staff were of the opinion that the whole groups ( approx 50) were leaving the following morning? And not expected for dinner the following day. We were shocked and surprised by this. After frantic enquiries with the restaurant manager this was resloved and ensured that all of the group would be fed on the last night of the break. Finally, on the day of departure I went to settle my bill to be told that the room had been paid in full and that I only had to pay for the drinks I bought. I queried this as the fee for the extra night hadn't been accounted for. I found out that this had been charged to my friends credit card by default? Really!.! I was still at the hotel so why withdrawals they charge my friends card? I was not happy about this especially as I was still paying for the drinks on my card? I informed my friend and reimbursed him.Overall our stay was good only to be let down by issues that shouldn't have arisen
Shena Pierrot
Firstly, this was one of the nicest and reasonably priced packages I've ever had in the treatment sense. The staff were lovely and helpful. Good quality massages and facials. Beautiful therapy beds (they heat up)!Lunch was OK! Food was nice, but we didn't get a choice of pudding when some people did. We had the fruit salad, but it was tasteless and seemed like it was frozen fruit.The thing that let it down was the pool area. Very small pool, small jacuzzi, small sauna and small steam room. The steam room didn't actually work on the day but no one told us. Lack of seating as it is so small and I think a relaxation room would be perfect.One of the biggest issues was the members! They didn't want people there on spa days. There was a general bad attitude towards us, telling us that we take up their facilities and tutting. Complaining how busy it's going to get now it's the summer holidays.
Julia Ross-Dale
I had a lovely time here. All the Spa and facilities are exactly what you would expect for the price. The grounds of the hotel give it that extra zing. So beautiful and peaceful. Oh and Whitney in the Spa has the magic touch. One of the best facials I've ever had. The pool area is a little blah but still fine and the jacuzzi was out of order for a while hence not a 5 star
Lee Partridge
I have stayed here a few times on business now. The rooms are always of a very high standard and come with nice little touches, in the bathroom you'll find shampoo, body wash and lotion, and in the bedroom a good selection of teas and coffees as well as water and biscuits that are replaced everyday. The television has built in Chromecast so easy to watch your streaming services. I did have an issue on one night here but after a complaint to management this was resolved promptly and I was very satisfied with the response and kindness from them.
Location
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Contact Cheltenham Chase
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(8 Reviews)
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Katy Holmes
I have been to the spa here on multiple occasions when I visit Cheltenham, I always get a back massage and the Elemis resurfacing facial- usually my therapist is Natalie and I can honestly say she is the best beauty therapist I’ve ever had ! Very personable, nice and does the treatments wonderfully! Couldn’t recommend ... the reflections spa and Natalie enough!
Fay 22
I was gifted a spa experience here for my birthday.We were greeted and checked in by a lovely girl and then shown round all the facilities and offered a lovely fresh mint and cucumber water and to use their relaxation room after our treatments. We went as a pair and they had us both in ... the same treatment room and it was just lovely - Ambient, Cosey and relaxing and both Therapists were lovely. I had the Frangipani foot treatment and I couldn't recommend it enough!